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Showing results for. Search instead for. Did you mean:. Last reply by CarolineDaly Unsolved. Frozen on the Logging Off screen. Ive just opened my brandnew Dell Inspiron running Vista Basic. I browsed through the various menus for a while then my machine seemed to get stuck seaching for the 'sytem info' menu.
As i was in a hurry I went to the start menu and chose 'Log off' , but this seemed to freeze too, so I just closed the lid to the laptop and left it. When I came back several hours later it booted up as normal but then went to the 'Logging off' screen and stayed there. Even after closing the lid so it powers off, then opening again just returns me to the logging off screen.
Now the computer won't start up at all. The only sign of life are the two little LEDs showing that the machine is on. Does this sound terminal? All forum topics Previous Topic Next Topic. Replies 7. I am having the same exact problem with my 1-month old Dell Latitude running Vista.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7. Check the event log and see if there are any related errors. Office Office Exchange Server. Not an IT pro? SQL Server. Sign in. United States English. Home R2 Library Forums. Ask a question.
Report abuse. Details required :. Cancel Submit. I had the same problem.. Power on the computer and when the screen says Resuming Windows press the space key. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
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